Tag Archives: improve

Can Airlines Improve Frequent Flyer Programs in Post-Pandemic?

Can Airlines Improve Frequent Flyer Programs in Post-Pandemic?

Without any doubt, airlines have had a very rough 2020 experiencing an unprecedented massive business drop. Between coronavirus causing havoc on travel demand and business travel changing forever, airlines are in a tough spot when it comes to retaining loyal customers. Some customers may not need to get back in the sky as often, while […]

How to improve hotel guest experiences (post COVID-19)

How to improve hotel guest experiences (post COVID-19)

Weird. Scary. Frustrating. It’s hard to choose just one word to describe 2020. However, if you’re a hotel owner staring at the books, you might just say, “Vacant.” Undoubtedly, the COVID-19 situation has impacted businesses of all types. However, the hotel industry may have weathered the toughest blows. According to research conducted by McKinsey & […]

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